With the emergence of the COVID-19 pandemic, what was once considered a commodity has now become a necessity for business owners. Curbside Pickup. Many businesses, especially restaurants and grocery stores, had started rolling out curbside options but many consumers opted for delivery or going into the store for their purchases. However, with COVID-19 shutting many businesses doors for weeks, curbside became the only way retailers and restaurants could make sales. And, as it turns out, consumers like the option of curbside.
In a recent article from Forbes, they conducted a survey to gauge consumers response to the increase in curbside options, they “asked whether they would continue to visit businesses minimally even as things open up, 45 percent said they would do so, and 38 said they would “very much” do so. Sixteen percent said they would not cut back on visits”.